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Several residential/commercial locations utilize this service to ensure that they have a reliable security company able to respond to any alarm, at any of their locations, 24/7. The responding officer will approach with caution, examine the perimeter, check all doors and windows, and ensure there has been no tampering or vandalism. Some clients grant us access to their locations so that we may enter the premises and do an interior check as well. We are able to inspect and ensure that there has been no tampering with site and the client assets. Once the site has been secured and proper notifications have been made if required. We reset the alarm and complete a report that gets emailed immediately to the client.
Alarm Response Client Testimonial
1. What prompted you to seek First Protections security services?
“We are out of town a lot. We have an excellent alarm system which immediately notifies me of a problem.
If I am out of town and it’s the middle of the night etc. I needed a private responder service to check out my home before calling the police, in the event of a false alarm”.
2. What situation or problem did you need to solve?
“The classic problem described above: we were in California and at 7 am PT I got a call from my Alarm co. that the side door alarm was going off. I had an idea that it was a workman doing some painting but to make sure I contacted First Protection to check it out”.
3. Were you happy with the call you made to our firm and what response did you receive?
“I informed the on-call officer about the problem. He told me he would investigate and call me with an update after investigation. True to his word, about 15 minutes later the officer called back and informed me that my guess as to what had happened was correct and that he had zeroed out the alarm and restored it full operational status”. (An armed officer in a marked patrol cruiser responded to Steve’s call)
“What peace of mind”
~ Steve Gleit